Product FAQs

You can find ingredients lists, nutrition labels, and allergen information here. 

We make every flavor in a kitchen that also produces products that contain milk, eggs, peanuts, tree nuts, soy, and wheat. But we follow good manufacturing processes and organize our production days to go from the least amount of allergens to most, and always wash, rinse, and sanitize equipment between each flavor.

Most of our ice creams are gluten-free except Matcha Lava, Condensed Milk & Cookies, and Banana Milk & Graham. See ingredient information here.

All of our sorbets are dairy-free and vegan!

No, sorry.

No, sorry.

Yes. Most curbside programs accept milk and juice cartons.  That means they also accept our ice cream pints. To be sure, check here:

Since each store’s frozen foods manager orders different stock, flavors vary from store to store. If you must know exactly which flavors are on the shelves, please call the store before making a special trip.

Make a request to a store manager or customer service clerk, and feel free to let us know that you want a certain store to carry our pints: (317) 997-4213

Each frozen foods manager orders different flavors, so if you don’t see your favorites in the freezer, make a request at the store. Not all of our flavors you see online or in our shops are always available to our retail partners, but many are. It never hurts to ask the store to order your favorites.

It’s best to eat the ice cream within two weeks after you’ve opened the pint. Pro move: putting a piece of wax paper against the ice cream in an opened pint prevents an icy layer from forming atop the ice cream.

Shipping FAQs

We pack our frozen goods in an insulated shipping box with enough dry ice to keep the contents perfectly frozen well into the evening of the delivery date. It gets colder inside that box than it does in your freezer: -109.3°F.

You can order as little as 4 pints, but the price depends on the method of shipping and your geographical location.

We will ship your order as soon as possible and your account will be updated via email with tracking information as soon as the status of your order changes.

Frozen goods shipped via flat-rate shipping arrive 1 to 2 days after being shipped, depending on the shipping destination.

We ship to all 50 United States and the District of Columbia, via FedEx.

We do not ship internationally at this time, sorry.

Orders typically ship out Monday through Wednesday depending on volume. Once your shipment goes out, you'll receive tracking information via email/text. Once it ships, it should arrive within 24-48 hours. With that, most will be received Tuesday to Friday (weekend deliveries are currently limited by our carriers)

Yes, there’s a four pint minimum per order.

Gifting FAQs

Surprises are great—we love surprises!—but since you’re sending a perishable gift, you’ll want to make sure that the recipient is going to be home to open the package and put the contents in the freezer.

We don’t include receipts, pricing information, or payment details in shipments.

You can purchase e-gift cards on our site here.

You can check the balance of gift cards here.

Return Policy

Unfortunately, there is no way for you to send us the ice cream back due to dry ice, etc. If you're unhappy or received the wrong product, please email for a resolution. We'll either refund you or reship the incorrect products.